1. Data Controller The controller of your personal data is FAŽANKA TOURS, Mrljane, Mrljane 25
, e-mail: info@fazanka-tours.hr.

2. What Data Do We Collect? When booking an excursion via our website, we collect the following data necessary for service execution:

First and Last Name

E-mail address (for ticket delivery)

Phone number (for contact in case of schedule changes)

3. Payment Security We do not store your credit card data on our servers. Payment is processed via an authorized payment service provider (Stripe/WooPayments) which handles data in accordance with the highest security standards (PCI DSS Level 1).

4. Purpose of Data Collection We use your data exclusively for:

Processing your booking and payment.

Sending the booking confirmation and ticket.

Notifying you of potential schedule changes (e.g., due to bad weather).

Legal obligations (issuing invoices).

5. Data Sharing We do not sell or share your personal data with third parties, except those necessary for service operation:

Stripe: for payment processing.

Accounting service: for legal invoice processing.

Government authorities: upon their request, in accordance with the law.

6. Cookies This website uses cookies to ensure a better user experience. We use necessary cookies (for shopping cart functionality) and analytical cookies (Google Analytics) to monitor website traffic. You can control cookie settings in your browser.

7. Your Rights You have the right to request access to your data, correction, deletion (“right to be forgotten”), or restriction of processing. To exercise these rights, please contact us at: info@fazanka-tours.hr.

 

FAŽANKA TOURS,
vl. Andrija Jureško,
Mrljane, Mrljane 25